Shipping Policy

U.S.-Only Delivery

For a straightforward understanding of u.s.-only delivery, the relevant commitment is that melinswge limits delivery service to addresses in the United States. There is no charge for standard shipping for every U.S. order with no minimum purchase requirement.

For transparency around u.s.-only delivery, the applicable standard is that orders are typically prepared for dispatch within 1–2 business days, excluding weekends and U.S. public holidays. Estimated carrier transit after dispatch is 4–6 business days.

When considering u.s.-only delivery, this policy confirms that the daily order cutoff is 5:00 PM (America/Los_Angeles). Orders received after the cutoff begin processing on the next business day.

Shipment Tracking

For an accurate overview of shipment tracking, our established approach is that shipment tracking information is supplied when the order ships and is sent using the contact information supplied at checkout.

Address and Delivery Support

For transparency around address and delivery support, our service position is that customers are responsible for providing a complete delivery address. Contact support@melinswge.shop promptly about an address correction; changes cannot be guaranteed after fulfillment starts.

When reviewing address and delivery support, the controlling expectation is that if tracking shows a delivery problem or an order arrives damaged, incomplete, or incorrect, contact melinswge. The merchant pays approved return shipping for both quality issues and no-reason returns.

Taxes

When considering taxes, the requirement is as follows: taxes are assessed and collected whenever applicable law requires them.

How to Reach Us

For a straightforward understanding of how to reach us, the controlling expectation is that customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Email support@melinswge.shop or call 512-937-2099.

Merchant Identification

Business name: melinswge

Trade name: melinswge

Email: support@melinswge.shop

Phone: 512-937-2099

Physical address: 2723 W Farrelly Ave, Peoria IL 61615, United States